How do I deposit funds into my PrizePicks account?
You can add funds to your account using any of the methods below:
- Visa Credit or Debit Cards (not including prepaid gift cards)
- Discover Credit or Debit Cards (not including prepaid cards)
- Instant Bank Transfer
- PayPal (bank link or existing account balance only)
- Apple Pay (only for deposits, not withdrawals)
View step-by-step instructions for each method here: https://www.prizepicks.com/resources/how-to-deposit-on-prizepicks
Why was my deposit rejected?
If your deposit was not accepted, you will receive a notification providing an explanation for the failed deposit attempt. Some of the most common reasons for a rejected deposit are:
You made a mistake when inputting your card or account information:
Please enter your information again and double-check everything before you submit it.
You are located in an ineligible state:
You can find the list of eligible states here. If your state of residence is ineligible, you will not be able to make a deposit.
The deposit method you tried to use is not currently accepted (e.g. Mastercard/American Express/Prepaid gift cards):
Please try again with one of the methods listed in the section above.
You have met your limit for how many times you can deposit in a specific timeframe:
You can request a limit increase by reaching out to Live Support.
The name on your deposit method does not match the name on your account:
The name on any card or bank account must match the name on your account. If it does not, we can not process the deposit and may open up an investigation into your account for security reasons.
The payment method is already associated with another account:
PrizePicks will not accept any deposits in which the card is connected to another account. Deposits associated with another account will be rejected. The funds will be returned to your bank account once they go unclaimed. The timeframe to reclaim funds varies for each bank.
Why did the money leave my bank account even though my deposit did not go through?
In some cases, your deposit may be rejected after the money has already left your bank account. Once these funds go unclaimed, your bank will allocate the funds back to your bank account. This usually takes 1-3 days to process, although the timeframe will vary depending on your bank.
Why can't I find my bank?
If you are trying to deposit using Instant Bank Transfer, but your bank does not show up, that means your bank is not accepted by our payment system. You will need to use a different method to deposit funds.
How many payment methods can I have associated with my PrizePicks account?
You may connect up to two (2) credit cards and one (1) PayPal account to your PrizePicks account.
How do I remove or replace payment methods associated with my PrizePicks account?
You may not remove payment methods until you have been a PrizePicks Member for at least 60 days. After 60 days, you can message Live Support and request to remove credit or debit cards.
You may only request to remove a payment method once (1) in any calendar month, and no more than five (5) times across any twelve-month span.
