Last updated: Aug 31, 2023

Why am I being asked to submit a photo of my ID?

If your account isn't automatically verified after you sign up, that means we need more information before we can verify your identity.

To complete this process, you only need your smartphone and a government-issued ID, such as a driver's license or a passport. If you follow the instructions in the app, the verification process will take less than two minutes.‍

What happens after I submit my ID?

After you submit a valid government-issued photo ID, you will be notified with one of the following status reports:

1. Verified: You will receive a notification that says "Verification Successful." You'll also be provided a link to the deposit page where you can add funds to your account and begin playing PrizePicks.

2. Resubmit ID: The most common reasons for this are a blurry picture, improper lighting, or an invalid ID, like a library card or debit card.

3. Placed in Review: A verification specialist will review your account information further.

4. Denied: If you are denied, you will unfortunately not be able to play on PrizePicks. PrizePicks reserves the right to deny verification to anyone at its sole discretion. For security reasons, we will not be able to provide specific information to individuals regarding why they were denied. 

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