Refunds and Cancellations

Last updated: Mar 18, 2024

Can I edit or cancel an entry after it is submitted?

Entries may not be edited after they are submitted, but most entries can be canceled within 5 minutes of submitting.

To cancel, click the three dots next to your entry and click “Cancel Entry”. 

In certain specific instances, members may have access to cancellation periods that extend beyond the standard 5-minutes (see below for more details).

Which entries CAN’T be canceled within 5 minutes?

The following entries may not be canceled even within the standard 5-minute grace period OR any extended cancellation period: ‍

  • In-Game Entries that include second half (2H) or fourth quarter (4Q) projections
  • Entries where at least one game involving your picks has already started

Entries that meet the description above are considered final as soon as they are submitted, and are not eligible for a refund.

Can you ever cancel an entry after the 5-minute cancellation period?

If a pick in your entry is marked as a Did Not Play (DNP), and if no other picks in your entry have started their respective games, then you may cancel your entry even after the 5-minute cancellation period has expired.

My entry was canceled but not by me. What happened?

If you did not cancel your entry yourself, it may have been canceled by PrizePicks for any of the following reasons:

Ineligible entry due to DNPs: If DNPs cause your entry to only have one pick remaining OR cause your entry to have only players from the same team, your entry will be canceled and refunded.

Board Error: On rare occasions, a projection may be mistakenly left on the board after the game has started. Or, a projection may contain an error that significantly affects the chances of winning (for example, if a quarterback is projected to throw 20 TDs in a single game).

Entries that include board errors will be canceled and the entry amount will be refunded.

In addition to the reasons above, PrizePicks has the right to cancel any entry at any time at their sole discretion.

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